FAQs

FAQs

Promotion Conditions

General Terms and Conditions for all iBetph Promotions:

  1. Eligibility: The promotion is available to members with only one account at iBetph. Family members sharing the same home address, telephone number, bank account number, and IP address are not eligible. Members should avoid using 3G or 4G networks and public internet to prevent IP regulation violations.
  2. Entertainment Purpose: iBetph promotions are intended for entertainment. iBetph reserves the right to change, modify content, terminate, or restrict participation in any promotions without prior notice.
  3. Single Use: Each member, address, email, phone number, and bank account can only be used once per promotion. iBetph may confiscate bonuses if there is any violation by customers or groups.
  4. Honesty and Fair Play: iBetph does not tolerate dishonest acts or fraud. Accounts found violating terms will be locked, and bonuses confiscated.
  5. Investigation of Fraud: iBetph has a dedicated team to investigate any abuse or fraud in promotions. Signs of dishonest acts or fraud will result in confiscation of bonuses and possible permanent account blockage without notice. Examples include:
    • Betting on both sides (e.g., Banker and Player in Baccarat)
    • Organizing fraud
    • Using bonuses on excluded games
    • Using multiple accounts
    • Cross betting accounts
    • Abusing odds bets between betting sites
  6. Verification: If required, members must provide proof of personal information within 72 hours for deposits or withdrawals. Failure to verify may result in withdrawal of bonuses and winnings.
  7. Betting Criteria: Bets with lower odds than specified thresholds will not count towards bonus revenue. Slot games and certain other games are excluded from wagering revenue unless specified.
  8. Simultaneous Promotions: Members cannot participate in multiple promotions simultaneously unless specifically allowed by promotion terms.
  9. Personal Information: Member information on iBetph must match their bank account information. Errors or fakes may lead to account closure. iBetph ensures the privacy and security of personal information.
  10. Non-Transferability: Bonuses and winnings are not transferable to other accounts.
  11. Betting Revenue Calculation: Betting revenue for promotions is calculated from the time of successful deposit.
  12. Withdrawal Conditions: Members must meet all wagering requirements before withdrawal. Bonus-related withdrawal requests are processed within 24 hours.
  13. Dispute Resolution: iBetph has the final decision in any disputes arising from promotions.
  14. Agreement to Terms: By joining promotions, members agree to all terms and conditions. Members cannot harm iBetph’s website or affiliates in any way.
  15. Right to Modify: iBetph reserves the right to cancel or modify promotions without prior notice.
  16. Final Decision: iBetph reserves the right to make final decisions in any case.
  17. Illegal Betting: Members found engaging in illegal betting or confrontation bets will lose promotion rights.

Common Questions

Q1: What are the strengths of iBetph?

  • Please refer to the “About Us” section for detailed information.

Q2: Is iBetph safe to play?

  • Yes, our system is completely secure, and we ensure the confidentiality of your personal and transaction information.

Q3: Is online betting legit?

  • Online betting legality varies by region. Ensure compliance with local laws and consult local legal advisors for clarification.

Q4: Are there age restrictions for playing at iBetph?

  • Yes, members must be 18 years or older to bet.

Q5: Is it mandatory to use my real name in my account?

  • Yes, for security reasons, the name in your bank account must match the registration name on iBetph.

Q6: What should I do if I forgot my password?

  • Contact customer service for password re-issuance.

Q7: What if I’m stuck in a game?

  • Ensure high internet speed for uninterrupted game experience. Visit https://ibetph.click/ for a speed test.

Q8: How do I change my password?

  • Click on “My Account” at the lower right corner to access your Member Center and change your password.